FAQ Center

To get you on the same page, we have created the most asked questions about our products and service.

Please, feel free to contact us here if you have more questions how things work or call us on +353 91 444760.

 

 

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What is kiln dried?

The term kiln dried refers to the firewood that has been mechanically dried in specifically designed rooms.

Category: Products
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Can I pay cash on delivery?

Yes, we now accept C.O.D. for City Bags of Firewood and Wood Briquettes Bundles at available locations.
Category: Payments
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How do I pay for my order?

We accept multiple payment methods from mayor credit or debit cards, PayPal or select C.O.D. (Cash on delivery) at selected locations/products only.
Category: Payments
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Are there products that we don't deliver?

Our City Bags of Firewood and Wood Briquettes bundles deliveries are available at select locations. For more information, see Delivery Information on product page.
Category: Shipping
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What shipping areas do we cover?

Our delivery network covers most parts of Ireland.
Category: Shipping
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Is the shipping free of charge?

No, but we offer a free shipping in Ireland over EUR 50.
Category: Shipping
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